The ground rules.

By creating designs, signing in, or placing an order on FAVMUG, you agree to these Terms.

You can try the mug maker as a guest, or sign in to save designs to your account, buy Magic Design credits, and check out. You're responsible for activity that happens under your account.

Guest designs can be claimed into your account after you sign in, within the guest design window described on our Privacy page.

You may create designs with AI prompts, uploaded photos, text, ready-made artwork, Coffee Club templates, and similar tools we offer.

Only submit photos, artwork, logos, text, or other material you have the right to use. You remain responsible for what you submit and for the designs you choose to order.

When you submit material, you give FAVMUG permission to use it for the limited purpose of operating the service — for example creating your design, showing previews and saved designs, manufacturing an ordered mug, and delivering the order. FAVMUG does not claim ownership of your original uploads or original material.

Before ordering, you confirm that your design does not include unauthorized third-party content — such as brand names, logos, trademarks, copyrighted artwork, or characters from movies, TV, games, or other media — unless you have permission to use it. Orders that appear to include protected content may be canceled, refused, or refunded.

AI creation features can produce unexpected results. Designs may include errors or elements you didn't intend. Similar ideas may also be generated for other people — we can't guarantee that generated output is unique.

Please review your design carefully before you order. You remain responsible for deciding whether your requested design and content are appropriate and lawful to use.

These Terms don't make definitive copyright-ownership promises for AI-generated material. Legal rules around AI output continue to evolve.

Don't intentionally use FAVMUG to create or order content that:

• violates applicable law
• infringes intellectual-property or other rights
• impersonates or defrauds others
• includes material we cannot legally produce or fulfill

We may reject or cancel designs or orders when reasonably necessary for legal, safety, payment, fraud, or fulfillment reasons.

Magic Design credits are used for AI design generation when you're signed in. Creating with uploads, text, ready-made art, or Coffee Club templates does not use these credits.

New accounts may receive a small starter amount of credits. You can also purchase credit packs. A credit is used when a signed-in AI generation succeeds. If a generation fails, that credit is restored to your balance.

Guests may get a limited free AI try without using an account credit balance. Credits are for creating designs in FAVMUG — they aren't a withdrawable cash balance and aren't meant to be transferred between accounts.

The product does not currently set an expiration date on credits. Purchased credit packs are one-time purchases (not a subscription). Questions about a credit purchase can be sent to support.

Physical mugs are made to order. Prices, shipping, and any applicable tax are shown during checkout before you pay. Payment is processed through Stripe. After successful payment, your order moves into production and fulfillment with our printing partner.

Shipping charges and available destinations are shown during checkout. Delivery timing varies by destination and carrier. See our Shipping page for more information.

Custom printed on demand. No returns for a change of mind. If your mug arrives damaged, defective, or misprinted, contact us within 30 days of delivery and we'll help make it right. Details: Returns & order issues.

Please review your design and preview before ordering. A digital preview may not perfectly match the printed mug because of screen, color, and printing differences.

That doesn't change our returns policy for genuine damage, defects, or misprints.

We may update, suspend, or discontinue features as FAVMUG evolves. We can't promise uninterrupted or error-free operation at all times.

You keep rights in material you originally submit. FAVMUG and its licensors keep rights in the FAVMUG site, branding, software, graphics, and related materials. Ready-made artwork and templates we provide remain ours (or our licensors') — you may use them to create and order a mug through FAVMUG as the product allows.

These Terms may be updated from time to time. The current version will be posted on this page.

FAVMUG is provided as a small custom-products service. To the extent allowed by law, we're not liable for indirect or consequential losses arising from your use of the site, AI results, or delays outside our reasonable control. Nothing in these Terms limits rights you have that cannot be waived under applicable law, or our responsibility for products that arrive damaged, defective, or misprinted under our returns policy.