Something wrong with your mug? We'll help.

Each mug is printed to order from your design — not pulled from a ready-made shelf. That's why we generally can't accept returns or exchanges just because you change your mind after ordering.

If your mug arrives damaged, defective, or misprinted, contact us within 30 days of delivery and we'll help make it right.

When you write, it helps us resolve things faster if you include:

• Your order number
• A short description of the problem
• A photo of the mug or issue, if you have one

We'll review what happened and work with you on the appropriate solution. Every situation is a little different, so we look at the details before deciding the best next step.